Shipping policy

Shipping Policy

This policy applies to our main market in the United States. We are committed to providing clear and transparent shipping information to ensure a smooth shopping experience.

1. Order Processing and Shipping Time

All orders will be processed and shipped within 1-2 business days after successful payment.

After shipment, you will receive a notification email containing tracking information.

2. Shipping Location and Methods
To optimize delivery, your order may be shipped from the following locations:

US Domestic Warehouse: Most items are shipped from here, providing faster domestic delivery.

China Warehouse: Some smaller items are shipped from here to offer more competitive pricing. Please note that international shipping times are longer.

We partner with reliable carriers (such as USPS, UPS, DHL) to provide you with various options based on product type and destination.

3. Shipping Costs and Delivery Times
Shipping costs depend on the weight, volume, shipping origin, and the shipping method you choose.

US Domestic Orders:

Standard Shipping: Estimated 4-7 business days, shipping fee is $11.99

Remote Area Shipping: Estimated 5-10 business days, shipping fee is $5.99

International Orders Shipped from China:

Standard Shipping: Estimated 15-25 business days, shipping costs will be calculated based on the specific address. Please contact us at panergychina@163.com for specific shipping costs.

4. Free Shipping Policy
We offer free shipping for all US domestic orders when your order total reaches $169.

5. Tracking and Customer Support
You can track your package status at any time using the tracking number provided in the shipping notification email. If you have any questions about shipping, please feel free to contact us at panergychina@163.com.